What They Say

Tempur pedic mattress feedback charlottesville va

Few purchases in my life have afforded such satisfaction and pleasure as the bedding set of Tempur-pedic I obtained from you. The service was excellent. The information you supplied was accurate and helpful. I have no problems with it at all. I would suggest to anyone, they will feel very comfortable dealing with you. Sincerely Yours,”

Gregory M Humphrie
feedback for Sleep On It mattress charlottesville va

We chose Sleep On It for our most recent bedding purchase. Before purchasing, we shopped around thoroughly. Your competition advertised inflated suggested retail prices with big sales discounts. Your posted prices beat the competition and made product comparison shopping much easier. The sales staff was versed in product knowledge and ably demonstrated the features of the various brands. Delivery was on time and professionally done. We’ll be back to Sleep On It for our next bedding purchase.

Curt & Linda Gillespie
mattress feedback for matress stores staunton va

We spent a year or more contemplating the purchase of a new mattress. We did a lot of research and spent days trying out options. In the end, we chose the Tempur-Pedic with the Ergo system from Sleep On It and are delighted with the results. My husband’s back pain has lessened considerably. He sleeps throughout the night without having to get up. As for service, I found it to be excellent and personable. This has been a pleasant experience all the way around. And to have my husband say for the first time in many years, “I slept good and I love this bed” was well worth it.

Joan Collins
mattress feedback for matress stores staunton va

My family has purchased two mattresses from Sleep On It. My mattress, the most recent purchase, had a small manufacturing defect that was quite an anomaly. I was impressed and very happy with your response to the problem and also the manufacturer’s response in replacing the mattress. In this current culture personal service seems to have fallen out of favor with many merchants. It is a delight to find your store and the service I have found there. Best of Success always.

J.W.H.
feedback for sleep on it mattress waynesboro va

Dear Ernie,

We purchased a bed and mattress from Sleep On It recently and want to express our appreciation for the excellent, trusthworthy, adn expert service we recieved from you and your staff. We are enjoying our new Tempur-Pedic mattress adn feel we’re getting a better night’s sleep than we had with our old one. We also want to thank the delivery men who braved a January snowstorm to get our purchase to us as promised. They were very helpful and informative.

Jerry & Kaye Brunk

Reviews on Social Media

Sleep On It
4.8
Based on 12 reviews
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Evan Pettrey
Evan Pettrey
02:00 25 Apr 20
Sleep On It has the best selection of mattresses and sleep-related items I've found in the Valley and the staff's... expertise is second-to-none.They were able to help us find exactly what we were looking for and made the process enjoyable.We will be back!read more
Susan Yowell
Susan Yowell
17:35 11 Feb 20
Such a nice store, and had exactly what we needed. Friendly people, reasonable prices, great service! ????
Larry Cascario
Larry Cascario
14:22 25 Jun 19
Sleep On ItFace to face.Personal service.Competitive bottom line."Mom 'n Pop" goodness.Worth the visit!
Gary Miller
Gary Miller
16:35 03 Jun 19
What a fantastic experience with "Sleep On It"! I needed a new firm mattress that was firm due having serious back... problems and also due to being able to feel the springs starting to come thru in my old mattress. After a 2 weeks the new mattress that I purchased started sagging on both sides and felt like I was in a bowl. There was no support for my back. I contacted the store and the owner/manager came to my house and we both agreed it was within the warranty allowance so I didn't do anything at that time. 3 months later I contacted them again sending them a picture of the sag and it was over the warranty allowance. I also noticed that the name on the side of the mattress wasn't the one I thought I was getting so I also brought this to their attention. I went to the store to talk with the owner/manager and before I could say a word he said that he would replace my mattress at no extra cost as long as it didn't cost more than the mattress I was replacing. I picked out another mattress and it was about $300.00 more that the mattress I was replacing. I was ready to pay the difference but the owner/manager said because of my troubles he would split the cost of the $300.00. It's always great to deal with honest and trustworthy people and that he is! I would highly recommend their store!read more
Gabriel Andersen
Gabriel Andersen
17:19 11 May 18
Nice store with friendly service. Wanted to take a nap as soon as I went in. That's a good sign.
sandon knicely
sandon knicely
17:37 09 Nov 17
Great store with knowledgeable employees.
christine wilson
christine wilson
10:26 07 Jul 17
I am new to the area and used the internet to find a mattress store. Based on the reviews, we tried Sleep On It and I... could not be happier with my decision to buy a mattress here. The customer service and mattress and delivery exceeded my expectations! We purchased our mattress on Tues and it was delivered on Thursday! Plus we love our new Park Place mattress. I would highly recommend Sleep On It and would go back again to buy any additional mattresses.read more
Bob Mutscheller
Bob Mutscheller
20:45 09 Feb 17
Called Sleep On It in Waynesboro yesterday. Earnest came over at lunch time and looked at our son's 7 year old... mattress to determine if it was defective. Yep! After we found all the paperwork we were informed that we would receive a FULL refund of purchase price. We were advised to apply it to the purchase of a new mattress in order to get a new warranty and selected a new mattress from the store. In about an hour we had a new mattress and applied a $350.00 credit towards the new mattress. Now we have a new with a 12 year full replacement warranty for $170.00 out of pocket. As you can imagine, we are very pleased. It is great to deal with honest people willing to honor warranties on our purchases.read more
Stan Horst
Stan Horst
15:36 20 Nov 13
I have bought many mattresses from Sleep On It over the years, both for my home and for my business, and I have always... been extremely pleased. The friendly, no-pressure environment lets you try out lots of different beds without a salesperson hovering over you, yet they are always within earshot to answer any questions that arise. Their knowledge is superior to any other mattress store I've shopped at, primarily because of their years of experience. The owner and chief mattress consultant, Ernest Shaver, has been in this business since 1981. Try finding any other mattress store with an employee that has been there for 32 years!The selection at Sleep On It is very good, and even their lowest priced products are well made. I've never had an employee try to upsell me, although they are very helpful at pointing out the differences in the various products and what makes one more expensive than another. Even in doing that, they've never pressured me to buy the higher priced models.I've purchase bed frames, memory foam mattresses, inner spring mattresses, futons, and futon mattresses, and I've never been disappointed in either quality or service.You might wonder why I purchase so many mattresses? Well, in addition to furnishing the bedrooms for my wife and I, plus our kids, we own and operate a vacation rental business. I have even had guests ask me where I found such comfortable mattresses!I would highly recommend Sleep On It to anyone looking for a bed. In fact, I don't even bother shopping around when I need a mattress, because I know I'll be treated right.read more
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Sleep On It
4.6
Based on 9 reviews
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Debbie Lebson Jacobs
Debbie Lebson Jacobs
2020-09-21T18:54:36+0000
Ernest, the owner, could not have been more patient, helpful and just plain nice to work with.
David Tilburg
David Tilburg
2020-06-30T23:20:40+0000
Stopped in the waynesboro location and the two male associates wouldn’t wait on us so we left. Went to schewels furniture and made a mattress purchase there instead. Poor customer service at sleep... on itread more
Joyce LeMaster- Miller
Joyce LeMaster- Miller
2019-06-12T15:32:16+0000
The guys are friendly and knowledgeable about mattresses and I like that they are a local business. They stood behind a recent king size mattress that failed. The replacement is just what we wanted.
Stacy Smootz
Stacy Smootz
2016-07-20T16:40:49+0000
Great first time experience and was treated like FAMILY. Will definitely go back and buy from Sleep It again.
Diane Minnick Ritchie
Diane Minnick Ritchie
2016-05-02T18:15:42+0000
Great shopping experience! Great customer service and the guys who delivered my bed were very polite and very helpful! I recommend Sleep On It!
Jennifer Hall
Jennifer Hall
2013-11-13T02:40:47+0000
Melody Wampler Shaver
Melody Wampler Shaver
2013-07-04T12:48:19+0000
Bobby Davis Davis
Bobby Davis Davis
2013-05-01T17:16:19+0000
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